tamabet Privacy Policy – How We Protect Your Personal Data
At tamabet, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. Please read this carefully before registering or using any part of our platform.
What We Collect, How We Use It, and Your Rights
1. Information We Collect
When you register an account on tamabet, we collect personal information that includes your full name, date of birth, email address, mobile number, and a valid government-issued ID to verify your identity as required under Philippine gaming regulations. We also collect financial information such as your preferred payment method details, transaction history, and deposit or withdrawal records, which are necessary for processing your account activity securely. As you use the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs to help us monitor for fraud and maintain platform integrity. If you contact our support team, we may retain records of those communications — including chat transcripts and email exchanges — to improve our service quality and resolve disputes fairly. Cookies and similar tracking technologies are used on our platform to remember your preferences, keep your session active, and help us understand how players navigate the site so we can improve the user experience over time. We only collect the minimum information necessary to operate our platform safely, comply with legal obligations, and provide you with a smooth and secure gaming experience in the Philippines.
2. How We Use Your Information
The personal data you provide is used primarily to create and manage your tamabet account, verify your identity in accordance with Know Your Customer (KYC) requirements, and process deposits and withdrawals in Philippine pesos accurately and securely. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy — communications that are essential to your account relationship with us. If you have opted in to receive marketing communications, we may also send you information about relevant promotions, new features, or sports events that may interest you, and you can opt out at any time by contacting our support team at [email protected]. Your activity data is analysed to detect suspicious or fraudulent behaviour, protect other players on the platform, and ensure compliance with applicable Philippine laws and our licensing obligations. We may use aggregated, anonymised data about platform usage for internal analytics and product improvement purposes; this data cannot be used to identify you as an individual. We do not use your personal data to make automated decisions that have a significant legal or financial impact on you without human review and oversight.
3. Who We Share Your Data With
tamabet does not sell, rent, or trade your personal information to third-party marketers or advertisers under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, fraud prevention services, and cloud infrastructure providers — and these partners are contractually obligated to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to do so, we will disclose your information to the relevant Philippine government authorities, regulatory bodies, or law enforcement agencies, including in connection with investigations into fraud, money laundering, or other criminal activity. If tamabet undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections outlined in this policy. All third parties with whom we share data are required to implement appropriate technical and organisational security measures to protect your information from unauthorised access or disclosure. We will never share your personal data with any third party in a manner that is inconsistent with this Privacy Policy or applicable Philippine data protection law.
4. How We Keep Your Data Secure
We implement a range of technical and administrative security measures designed to protect your personal data from unauthorised access, loss, misuse, alteration, or destruction, including industry-standard encryption protocols for data in transit and at rest. Access to personal data within the tamabet organisation is strictly limited to personnel who have a legitimate need to process it as part of their role, and all such staff are bound by confidentiality obligations. Our platform undergoes regular security assessments and vulnerability testing to identify and address potential risks before they can affect your information or your account. In the event of a data breach that is likely to result in a risk to your rights or interests, we will notify you and the relevant Philippine data protection authority within the timeframes required by law and will take immediate steps to contain and remediate the breach. While we take every reasonable precaution to safeguard your data, no internet-based platform can guarantee absolute security, and we encourage you to use a strong, unique password for your tamabet account and to enable any available account security features. If you believe your account security has been compromised, please contact us immediately at [email protected] so we can take urgent protective action.
5. Your Rights as a Data Subject
Under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have a number of rights in relation to the personal data we hold about you, and tamabet is committed to honouring those rights in a timely and transparent manner. You have the right to access a copy of the personal information we hold about you, to correct any inaccurate or incomplete data, and to request erasure of your data in circumstances where we no longer have a lawful basis to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a complaint or query is being resolved, and in some cases, request that your data be transferred to another service provider in a portable format. To exercise any of these rights, please send a written request to [email protected], including enough information to verify your identity so we can locate and action your request accurately. We will respond to all valid data subject requests within thirty days, and if we are unable to fulfil your request in full, we will explain our reasons clearly and advise you of any recourse available to you. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
6. Data Retention and Policy Updates
We retain your personal data for as long as your tamabet account remains active and for a reasonable period thereafter as required by our legal, regulatory, and operational obligations — including the requirement to maintain records for anti-money laundering compliance purposes under Philippine law. When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. tamabet reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the features available on the platform, and the most recent effective date will always be noted at the top of this page. When material changes are made, we will notify registered players through in-platform messaging or by email, and your continued use of tamabet following such notification constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you remain fully informed about how your data is handled. If you have any questions about this Privacy Policy or about how your data is processed, please do not hesitate to reach out to us at [email protected].
Common Privacy Questions
Have More Questions About Your Account?
Our FAQ page covers everything from deposits and withdrawals to responsible gaming tools. You can also review our Terms and Conditions for the full picture on how your account is governed.